Skip to main content
Watchdreamer

Privacy policy (European countries)

Privacy Policy – Watchdreamer France

This privacy policy informs you about how we collect and process your personal data when you visit our website https://watchdreamer.com/ and make purchases through our online store. We comply with the provisions of the General Data Protection Regulation (GDPR).

1. Data Controller

Watchdreamer France, a SAS with a capital of €1,000.00, registered with the Paris Trade and Companies Register under number 938 693 447, with its registered office at 10 rue de la Paix, 75002 Paris.
Data Protection Officer (DPO): privacy@watchdreamer.com

2. Purposes, Legal Bases, and Retention Periods

a) Website Access (Server Logs)

We collect technical data to enable access to the site: IP address, pages viewed, date/time, browser, etc.
Legal basis: legitimate interest (Art. 6.1.f GDPR).
Retention period: 60 days in anonymized log format.

b) Contact Forms / Emails

When you contact us, we process the information you provide (email, name, message content) to respond to your inquiry.
Legal basis: legitimate interest (Art. 6.1.f GDPR).
Retention period: 3 months or longer if linked to an order.

c) Orders / Contract Execution

We process your data to fulfill your order (identity, address, phone number, email, payment).
Legal basis: contract (Art. 6.1.b GDPR).
Retention period: 10 years in compliance with accounting obligations.

d) Financing

For installment payments, your data is shared with our financial partner. You may be asked to provide additional information (employment status, income, identity verification, etc.). Watchdreamer and the financial partner are joint controllers (Art. 26 GDPR).
Data is retained for the duration of the contract.

e) Newsletter

If you voluntarily subscribe via double opt-in, you will receive our offers and updates.
Legal basis: consent (Art. 6.1.a GDPR).
You may unsubscribe at any time. We also analyze open and click rates to improve communications (Art. 6.1.f GDPR).

3. Recipients and International Transfers

Your data is only shared with:

  • Shipping and logistics providers
  • Payment processors (e.g., Stripe)
  • Our parent company in Switzerland (recognized by the European Commission as providing adequate protection)
  • Technical service providers (hosting, emailing)

No data is transferred outside the EU except under GDPR-compliant mechanisms (e.g., standard contractual clauses or adequacy decisions).

4. Cookies and Similar Technologies

Our site uses cookies to:

  • Ensure essential technical functions
  • Remember your preferences (language, cart)
  • Monitor site performance (Analytics)
  • Personalize ads (Facebook, Google Ads, etc.)

Legal basis: your consent (Art. 6.1.a GDPR), except for technical cookies.
You can manage your preferences via the cookie banner.

Cookies used include:

  • _cfduid (Cloudflare): security (30 days)
  • SSESS+hash: session tracking (21 days)
  • WDStoreLang: language preference (90 days)
  • _ga, _gid: analytics (1 day to 2 years)
  • _fbp, _ttp: advertising via Facebook, TikTok (13 months)

5. Your Rights

You may exercise the following rights at any time:

  • Access (Art. 15 GDPR)
  • Correction (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)
  • Withdrawal of consent (Art. 7 GDPR)
  • Complaint to the CNIL (www.cnil.fr)

To exercise your rights, contact: privacy@watchdreamer.com.
We will respond within one month.

6. Third-Party Services

We use the following providers:

  • Campaign Monitor: newsletter delivery (data hosted in the U.S., with standard contractual clauses signed)
  • Stripe: secure payments; data processed only for that purpose. Privacy Policy: https://stripe.com/fr/privacy
  • Google Analytics: anonymized traffic measurement. Opt-out option: https://tools.google.com/dlpage/gaoptout
  • Hotjar: anonymized behavior analysis (movements, clicks)
  • Cloudflare: website security and protection against attacks
  • Facebook Custom Audiences: conversion tracking and targeted ads

7. Automated Decision-Making

Watchdreamer France does not perform any automated decision-making. Our financial partners may use algorithms to assess creditworthiness, without any intervention by Watchdreamer.

8. Changes

This policy may be updated. In the case of significant changes, we will inform you via the website or email.

9. Contact

Watchdreamer France
10 rue de la Paix, 75002 Paris
privacy@watchdreamer.com

The following panel allows you to customize your consent preferences for any tracking technology used to help us achieve the features and activities described below. To learn more about how these trackers help us and how they work, refer to our Privacy policy. You may review and change your choices at any time. Please be aware that denying consent for a particular purpose may make related features unavailable.