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Our Team

Meet the team

Frequently Asked Questions

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    Can I return my order?

    Your order can be cancelled or exchanged within 14 days from its delivery date.

    from the date of receipt of your order. Only watches that have not been worn, in perfect condition and in their original packaging can be returned or exchanged.

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    Who can buy a watch on Watchdreamer?

    Only people residing in Germany and who are 18 years old minimum and 65 years old maximum, are eligible for a 0% loan application. In the case of a purchase with direct payment, anyone anywhere can freely buy on our website.

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    What guarantee do I have when I buy on Watchdreamer?

    All our watches come with their original case and certificate as well as the brand’s international warranty.

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    What payment methods are available?

    These are the payment methods that we accept :
    - 0% loan request for watches up to € 35’000,-
    - Bank transfer
    - Credit card

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    Is a mortgage or a leasing considered a debt?

    No, it is not considered a debt for our financial partner.

Still have a question?

Read more here. Or, reach out.

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