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News Watchdreamer is on Forbes !

Luxury watches have long symbolized status and exclusivity, often remaining out of reach for the general public. Watchdreamer, founded by Nicolas Hildenbrand with Ronan Pensivy as his associate, is changing this narrative.

forbes-watchdreamer

Making Luxury Accessible with Flexible Payment Options

High upfront costs have traditionally kept luxury watches in the hands of only a few. To break down this barrier, Nicolas and Ronan introduced a flexible payment structure, allowing customers to own prestigious timepieces through interest-free installments. By spreading payments over time, Watchdreamer provides an option that is financially accessible, opening up luxury ownership to a broader demographic.

“We wanted to open up the watchmaking industry, which has long been exclusive, and make luxury watches accessible to more people,” Nicolas explained. This straightforward yet impactful payment model, combined with Watchdreamer’s fully online platform, allows customers to explore and invest in high-quality watches without the burden of a large upfront expense. This approach redefines luxury ownership as a realistic, attainable goal.

Leveraging AI for Enhanced Customer Experience and Security

At the core of Watchdreamer’s modern approach is its use of artificial intelligence (AI) to enhance customer interactions and ensure secure transactions. AI plays a vital role in Watchdreamer's advertising strategy, enabling the brand to reach potential customers with targeted ads that align with their preferences and buying behaviors. By personalizing outreach, Watchdreamer effectively connects with a diverse customer base who might not traditionally consider luxury watch ownership.

In addition to refining marketing, AI technology is also integral to Watchdreamer’s security processes. AI-based systems verify customer identity and help detect fraudulent transactions, ensuring a safe and trustworthy online shopping experience. This added layer of security is essential for both the company and its customers, allowing them to make luxury purchases with confidence.

Plans for Global Expansion and Physical Retail

As Watchdreamer gains traction in Switzerland, Nicolas and Ronan are setting their sights on further growth. They aim to expand internationally, particularly focusing on European markets, bringing their unique model of accessible luxury to a broader audience. This vision for growth allows Watchdreamer to broaden its reach and continue its mission to make luxury watches attainable for a wider range of customers.

Part of their expansion plan includes exploring the possibility of a physical retail presence. In a sector that has seen little change in its traditional sales approach, this step reflects Watchdreamer’s commitment to elevating the customer experience. By potentially offering a physical location, Watchdreamer seeks to merge the convenience of online shopping with a personalized in-store experience, catering to customers who appreciate both the digital and tangible aspects of shopping for luxury.

Watchdreamer’s Vision for Inclusive Luxury

From its origins as a start-up, Watchdreamer has quickly grown into a significant player in the Swiss watch market. Nicolas and Ronan’s commitment to inclusivity and innovation positions Watchdreamer to set a new standard in luxury, offering customers worldwide the chance to own a high-quality timepiece on their own terms. As they look to the future, their mission to democratize access to fine watches promises to redefine luxury ownership, making it attainable without compromise.

Full interview here

 

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